Rough Trade

New Website: you have to update your card details to make a payment

Why do I have to add my card details again?

Details on how to track the status of your order.

New Website: we have now cancelled any old orders

The below countries are exempt from being charged UK VAT

You can update your payment details for an order if it has not been despatched yet.

What to do if any items in your order are damaged.

If your order has not yet been dispatched you are able to cancel it.

Details on how to troubleshoot issues related to Gift Card orders.

Help with issues related to placing, chasing and resolving enquiries related to orders.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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