Rough Trade

Details on how to track the status of your order.

Where is my order?

The below countries are exempt from being charged UK VAT

What to do if any items in your order are damaged.

If your order has not yet been dispatched you are able to cancel it.

More information about what some of the terms on our product pages mean including "estimated dispatch" and "purchase limit"

Important information about old orders following our recent migration

Help with issues related to placing, chasing and resolving enquiries related to orders.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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