Orders
Help with issues related to placing, chasing and resolving enquiries related to orders.
16 articles
Where is my order?
Can I place an order without creating an account?
Can I place an order over the phone?
International Tax Exemptions
Can I edit my order once I've placed it?
Can I place an order to collect in store?
Can I return items from my order?
Can I update my payment details?
Items from my order are damaged. Can you help?
How do I cancel my order
IOSS number for EU shipments
What do "Estimated dispatch" and "purchase limit" mean on product pages?
Can I update an address on an open order?
Gift card FAQs
Are you able to split my order?
Viewing and managing old orders