Once an order has been placed, and before you receive a dispatch notification from us, you can make changes to your order through the order page on site.
To do this, navigate to the orders page under your account and locate the order you want to update.
To cancel your order, go to the Manage order button and click Cancel order
Editing options are under the product details:
Unfortunately we cannot combine separate orders, but you can add items to an open order. If you would like to combine two orders, we recommend adding the items to one of the open orders, then cancelling the individual orders for those products.
Be careful when cancelling limited items as once an order has been cancelled it cannot be reinstated. We recommend adding products to an order before cancelling to best secure all the items you want.
Please note the addition of items may increase the postage costs as it is calculated by weight. If your order is impacted, we will debit the additional charge from the card on file.
If your order still lies within a certain weight bracket then the postage will still stay the same.
Keep in mind, we are unable to cancel an order after it has been fulfilled.