Orders valued under £135 travelling to EU countries are now covered by the IOSS scheme, meaning that we are able to collect and pay VAT at the point of dispatch - as opposed to these charges being applied at the point of collection.
Depending on your country's customs systems, you may be asked to provide our IOSS number at the point of collection in order to confirm that taxes have been correctly paid on your order. Our IOSS number is as follows:
IM2500010415
If you encounter any issues collecting your order from customs, please email [email protected] and we will be very happy to help.