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How do I cancel my order? (US)
How do I cancel my order? (US)

If your order has not yet been dispatched you are able to cancel it.

Updated over 5 months ago

You can update or cancel an order any time before it has been shipped.

To do this, simply navigate to your account page. From this page you will be able to review your orders. From here, navigate to the order you wish to update.

Click on order details of the order you wish to update and click "cancel order". You will receive an email confirming that the order has been successfully cancelled.

If you are a guest customer and you would like to cancel an open order, please contact [email protected] to assist with a cancellation before your order has been fulfilled.

Keep in mind, we are unable to cancel an order after it has been fulfilled.

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