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How do you keep my personal details safe & secure? (EU)
How do you keep my personal details safe & secure? (EU)

We do our utmost to ensure your personal details are kept safe.

Updated over a week ago

Payment Details

We understand that staying safe & secure online is extremely important. We take your security as our highest priority.

We don't keep any card details on our proprietary systems. No one at Rough Trade can view your full card details.

If you would like to delete any cards added you can do so on your account page.

All payments are handled by Stripe, the industry-leading platform for internet businesses worldwide.

You can read more about the steps they take to protect your privacy here.

Personal Account

Your account password is fully encrypted and not visible to any of our employees. We recommend good password housekeeping to limit the risk of bad actors being able to access your account.

Website Security

We run a host of tools to limit the risk of our website being hacked by a third party. We use a host of tools provided by Cloudflare as an important intermediary to reduce the risk of any DDOS attacks.

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