Unless stated, there is just one set with no support, these are usually shorter than your average headline set. They’re between 30-50 minutes, playing songs from the new release. There is an hour between the door time and the stage time.

Yes! We will always aim to get all event orders signed. Although this sometimes depends on the artist's schedule. We keep event stock for 1 week before returning it to our warehouse. If you can’t pick it up within a week please contact the store of your event.

Unfortunately no, if general entry/free entry tickets aren’t listed there is no way to buy a ticket without an album.

Sometimes this is possible, sometimes not. It all depends on if we have extra stock on the night!

We want everyone to enjoy their moment at these special intimate events. Although this is solely at the discretion of the artist or their management, there may be some cases where they don’t want photos.

This is purely at the discretion of the artist and management, it’s always best to ask first and we can find out for you if this is possible.

When you arrive, a member of staff will scan your ticket and give you your pre-order upon entry. Don’t forget to bring a bag! In some cases the album will be shipped and there will be a print to be signed instead. You won’t be able to collect the album on the way out after the event.

The doors and set times are listed on your DICE ticket and on the DICE event. This differs from store to store.

The best way to submit an accessibility request such as seating and PA tickets is through our ticketing partner at dice.fm/contact.

Yes please! Bringing a tote bag along helps us a lot.

General Entry tickets are usually on sale for out-stores due to them being larger events, these tickets don’t come with an album.
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When you arrive, a member of staff will scan your ticket and give you your pre-order upon entry. Don’t forget to bring a bag! In some cases the album will be shipped and your ticket will include Postage and Packaging (P+P). You won’t be able to collect the album on the way out after the event.
​

Unless stated, there is just one set with no support, so don’t be late! The sets are different to your usual headline show, the artists will be playing songs from the new release and the sets will be between 50-90 minutes. There is usually 1 hour - 1.5 hours between the door time and the stage time (always check your ticket for timings!)
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The doors and set times are listed on your DICE ticket and on the DICE event. This differs

depending on the event.
​

There tends to be no signings at outstore events, due to the larger capacity of the venues.
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The best way to submit an accessibility request such as seating and PA tickets is through our ticketing partner at dice.fm/contact and they can send this directly to the venue of the outstore. Or contact the venue directly.
​

Yes please! Bringing your own back is always a great idea!

Accessible requests can be added onto your original ticket at the dice.fm/contact, this will allow us to be able to prepare an accessible area prior to your arrival. All seating requests, accessible and PA tickets include priority entry and queue jump for signing events. We offer accessible seating for standing shows, wheelchair access, accessible toilets and free PA/Carer tickets to all shows.

Accessible seating can be requested prior to the event through dice.fm/contact or by contacting us directly. Please note that we only have a very limited number of seats available for sold out events.

Free PA and Carer tickets can be added onto an existing ticket by reaching out to dice.fm/contact. If possible please request these as soon as possible after purchase of your original ticket to ensure availability. These spots are limited for sold out events.

Our venue is fully wheelchair accessible with step free access, although some assistance would be required to enter and exit the venue which is through 2 sets of double fire doors in the bar area. You can add an accessibility ticket onto your original ticket by going to dice.fm/contact.

We will always strive to ensure our venue is accessible as possible, so if you have further questions or requests please do not hesitate to contact us.

Rough Trade Nottingham's venue is on the first floor. We are lift accessible if you want an alternative. Just speak to a member of Rough Trade staff or security upon arrival, we will show and help you access the space.

Accessibility requests can be added onto your original ticket at the dice.fm/contact, this will allow us to be able to prepare an accessible area prior to your arrival. All seating requests, accessible and PA tickets include priority entry and queue jump for signing events. We offer accessible seating for standing shows, wheelchair access, accessible toilets and free PA/Carer tickets to all shows.
​

Accessible seating can be requested prior to the event through dice.fm/contact or by

contacting us directly. Please note that we only have a very limited number of seats

available for sold out events.

Free PA and Carer tickets can be added onto an existing ticket by reaching out to

dice.fm/contact. If possible please request these as soon as possible after purchase of

your original ticket to ensure availability. These spots are limited for sold out events.

Our venue is fully wheelchair accessible with step free access, although some assistance

would be required to enter and exit the venue which is through a set of double fire doors

in the bar area. You can add an accessibility ticket onto your original ticket by going to

dice.fm/contact.

We will always strive to ensure our venue is accessible as possible, so if you have further

questions or requests please do not hesitate to contact us.