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Live Events Cancellations and Refunds
Live Events Cancellations and Refunds

What to do if you'd like to arrange a refund for a live event ticket via DICE

Updated over a week ago

If you have purchased a ticket with us for an in-store event via DICE and would like to cancel or arrange a refund, you can do so via the DICE app as shown here:

If you encounter any issues with this, you can contact DICE's customer support team directly:

Their team will be happy to help you with your enquiry within 2 - 5 working days of your email. Please note that refunds are not available for tickets after an event has passed.

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