VAT

For our EU customers, we will include the VAT in your purchase price, but with that there should not be a import charge when you receive the item to your home address.

Countries outside of the EU may be free of VAT, so on an order of £20 you will be paying £16.66 for.
As with other countries outside of the EU though, the customer maybe required to pay the tax on the item depending on their countries rules and regulations when importing items from abroad. This may cause delays in delivery times whilst items get cleared through customs. For peace of mind and to circumnavigate any difficulties we recommend choosing a tracked shipping option on checkout.

Customs Information

All items exported will have to have their customs data supplied electronically. This will be handled by our integrated post systems.

We appreciate this change in service might be challenging but we will endeavour to make the process as easy and smooth as possible. Any changes to existing orders and subscriptions will be communicated before the change happens.