We understand that staying safe & secure online is extremely important. We take your security as our highest priority.

We don't keep any card details on our proprietary systems. No one at Rough Trade is able to view your full card details.

If you would like to delete any cards added you can do so by scrolling to the bottom of your account page.

All payments are handled by Shopify, the industry leading platform for internet businesses worldwide.

You can read more about the steps they take to protect your privacy here

Your account is fully encrypted and can only be accessed using a one-time passcode. We made the decision recently to use one-time passcodes instead of passwords to enhance security as these cannot be compromised, and minimise the data on file for our customers.

We run a host of tools to limit the risk of our website being hacked by a third party. We use host of tools provided by Cloudflare as an important intermediary to reduce the risk of any DDOS attacks.