We’re making a change to how you log in to your account. Instead of using a password, you’ll now access your account with a one-time passcode sent to your email. This is part of some wider updates that we are making which are designed to make your shopping experience more straightforward and secure.
What’s Changing?
Password login is being replaced. Moving forward, when you want to log in, you’ll receive a unique code via email to access your account.
How Does It Work?
Go to the Login Page: Visit the account login page on our website as usual.
Enter Your Email Address: Provide the email address linked to your account.
Check Your Email: Look for a one-time passcode we’ll send to your inbox.
Enter the Code: Type the code on the login page to access your account.
Why This Change?
Using one-time passcodes has several advantages:
No More Passwords: You won’t need to remember (or reset) a password.
Improved Security: Each passcode is unique and valid for one use only, reducing the risk of unauthorized access.
If you encounter any issues, our support team is ready to assist. You can contact us for help at any time.
FAQs
What if I don’t get the passcode email?
First, check your spam or junk folder. If it’s not there, you can request another code directly from the login page.
Can I still use a password to log in?
No, the new system replaces passwords entirely. It’s designed to offer a secure and simple way to access your account.
Do I need to set up anything in advance?
No setup is required. Your existing account will work with the new system automatically.